Chipotle Mexican Grill

Place is really dirty. Looked gross with food everywhere. I don't even know why I still decided to order. We ordered a salad and they had no salad dressing. We were not told until we paid. They told us that the salsa verde was similar to the dressing...yeah,, not even close.. The cashier was rude and had no customer service. People asked for forks because they ran out and he just threw the forks out and made a mess. I didn't ask his name but he was there at 1:30 pm. He was wearing glasses. I will never come back to this Chipotle again...

I haven’t been to Chipotle over a year. It used to be a favorite. When I went to Yelp, I was surprised that in my area, 3 locations all had 2+ stars. Last week I ordered Fajita bowl at the restaurant line. I did ask for black beans. When I got home and opened it, I was shocked to see how the bowl was full of rice. I kept digging but NO BEANS in site. I got a huge bowl of rice, with some (seemed less than usual) fajita veggies. It tasted good with the guac and salsas, but too much rice! I honestly don't know how this could've been a mistake, because so much extra rice was scooped. It's also on me that I wasn't 100% watching as she scooped items into the bowl. The server was friendly, but this kind of mistake just seems so odd. I didn't feel like driving back to fix this. This was just beans. If a meat protein was left out like this with extra rice placed instead, then I would've been much more upset at the financial loss. Customers are complaining of lackluster service, stingy-ness with portions, which is a well documented issue, and running out of food items. There were various complaints of cleanliness of stores and service areas which I didn’t obviously notice on my visit. But honestly, seeing all these negative responses makes me not highly likely to want to return to Chipotle as much as I did before. I know all food businesses have increased prices due to post pandemic, inflation, but rising prices with decreased sizes, running out of foods is a double triple negative for customers.

Food it's okay. I don't like how big they cutting the steak it makes sense of course it fit less in the serving size. It wouldn't hurt to clean more often their countertop. I ordered some guacamole it wasn't good I guess because it was the last of the container. I know my fault for not checking the container before ordering!🤦🏻‍♀️ …